New — smarter personalization with shopper personas is liveSee how it works
Sell, Support, Recommend

The agentic storefront for eCommerce

Sell, support, and recommend with AI that understands your catalog, policies, and shopper context.

Now with shopper personas for smarter personalization and more relevant recommendations.

Platform:Install App

No credit card required.

Product Demo
Connects withShopifyShopifyMagentoMagentoWhatsAppWhatsAppWebsite ChatMessengerInstagram DMMS TeamsCustom APIWebhooks
The New Customer Journey

Leading brands now deliver a new customer journey with CHATTERgo

Discovery starts off-site. CHATTERgo takes over from the first storefront visit — selling, supporting, and learning from every conversation.

1

Off-site Discovery

Shoppers start on search engines, social media, and AI assistants like ChatGPT, Gemini, and Copilot. SEO, GEO, and paid traffic bring them to your storefront.

ChatGPTGeminiCopilotSearchSocial
2

In-site Engagement

From the moment they land, CHATTERgo acts as your in-store consultant — conversational, category-savvy recommendations across your entire catalog.

3

Add-to-Cart & Checkout

Confident shoppers convert. Chat moves seamlessly to add-to-cart and checkout — lifting conversion rates and order value.

4

Continuous Learning

Every conversation sharpens the next. CHATTERgo learns preferences, queries, and personas to personalize everything that follows.

Powered by CHATTERgo

New

Smarter personalization with shopper personas

CHATTERgo helps you understand shopper intent, group customers into useful personas, and make product recommendations that feel more relevant across the buying journey.

Shopper signals
  • Conversations
  • Browsing & cart
  • Orders
Shopper personas
  • VIP Buyer
  • Researcher
  • Deal Seeker
Smarter recommendations
CHATTERgo agent

Based on the VIP Buyer profile, here are two picks in stock.

Radiance Renewal Set
In stock · ★ 4.8
Persona matched

Understand shopper intent

Turn conversations, browsing, cart activity, and orders into clearer customer signals your team can actually use.

Define personas that fit your business

Create shopper personas like VIP Buyer, Researcher, or Deal Seeker based on how your team thinks about customers.

Make recommendations more relevant

Use shopper personas and behavior signals to improve product discovery, cross-sell, and conversion.

Built for commerce teams who want better personalization without more manual segmentation.

Capabilities

More than personalization

CHATTERgo combines shopper understanding with product guidance, support automation, and commerce workflows in one AI storefront.

Sell more

  • Guide shoppers to the right products faster
  • Convert on WhatsApp too — login, add to cart, draft-order checkout
  • Turn more product conversations into revenue
24/7Always-on availability

Support faster

  • Answer shipping, return, and policy questions instantly
  • Reduce repetitive support load for your team
  • Multi-agent handoff with full context — transfers and ticketing built in
< 3sTypical first response

Automate safely

  • Keep answers aligned with your brand and policies
  • Stay in control as you scale channels and campaigns
  • Connect workflows without adding more manual work
1 hubUnified agent control
Custom Tools

Don't wait on engineering. Ship a tool from the Tool Builder.

A custom tool fetches data, renders rich cards in chat, and runs interactive workflows — all configured behind your org, no deploy.

CHATTERgo agent rendering a CLEARomni loyalty card and redeemable reward in chat

A shopper asks about their points. The agent looks up the member, renders a CLEARomni loyalty card, and lets them redeem a reward — all in one chat turn, built entirely in the Tool Builder. Built-in skills are org-controlled and auditable — no open marketplace, no unvetted third-party code.

< 3s
Typical first response
for common questions
24/7
Always-on availability
across key channels
1 hub
Unified agent control
channels + actions + knowledge
Minutes
Time to first launch
templates get you live fast

Trusted by growing commerce teams

Sasa.comRoyal SelangorInvisalignBroadway LifestyleYamahae Jacob Pharma2U
In store, a knowledgeable beauty advisor drives high conversion. Online, that advisor has been missing, until now.
Hong Li
Director of eCommerce at Sa Sa International
Hong Li, Director of eCommerce at Sa Sa International, speaking at Shopify CommerceNext Hong Kong

Ready to give your storefront an AI brain?

Live in minutes. No credit card required.

Book a demo

Ready to see CHATTERgo on your store?

Share your website and contact details. Our team will review your storefront and follow up with a focused product walkthrough.

  • Ecommerce AI consultation
  • Shopify, Magento, and custom storefront guidance
  • Setup and rollout planning

Demo request

Required